Teas, Seas and Peas

Welcome to our Terms, Conditions and Policies page (Teas, Seas and Peas).

Although we're a movement, a revolution and a mission, we are also a company that operates on the internet. Sadly, that means we need to have policies in place. This is the dullest page on the entire site, which explains those policies.

So here are our terms and conditions. Or at least, that's what the lawyers call them. We like to call them teas and seas (Ts and Cs). For good measure, we also add some peas (Policies). They sound so much friendlier then. So, teas, seas and peas.

There may seem to be a lot of them. Sadly, these days of people looking to sue everyone for everything mean that we need to put them up. If we had to summarise in just 4 words, it would be these...

"Use Your Common Sense"

If you use the club, which means signing up for this site, then you need to follow our teas and seas. If you don't like our teas and seas, then please don't use the site. If you join us, then we're assuming you've accepted them.

We have 3 versions. Paradoxically, to try to make things easier.

  1. For Parents in Plain English. We've written them in language we're comfortable with. We're not lawyers, and neither are most of you, so we're writing this in language we'll all understand. If you're looking for something that isn't within this human-friendly version of our teas and seas (and peas), then unfortunately you might need to look at our lawyer-friendly version. Bring coffee.
  2. For Kids in Plain Gibberish. We've also written a version in language we're hoping your kids will understand. Please go through it with them. It's pretty straightforward.
  3. For Lawyers in Legalese. If you are a lawyer, then you can go right to the teas, seas and peas written in legalese. You might feel more comfortable there!

Note that the lawyer-friendly version is the legally-binding version, and if there are any differences between it and the human-friendly version (and we try really hard for there not to be), then it is the legally-binding version that wins. Every time.

Which means you should all encourage your kids to be lawyers, as they always win!

In addition, you can click on the following to go to:

Plain English for Parents

Who owns what goes up on Freaky Rivet?

We put up things on this site. Your kids (hopefully) will put up things on this site. With a bit of optimism, we're hoping YOU will put things up on this site.We have a simple rule. We assume that whoever puts something up on this site is its owner, and we treat it that way. So we won't own your or your child's content, and you won't own ours.

By signing up for Freaky Rivet, though, you are allowing us to use that content. It will still be yours. For example, it will be visible to other paying members like yourselves. And we might use it to show other people the kinds of things the Freaky Rivet community does to help them decide whether to join us or not. Other important things to note here are that:

  1. We don't name people within the site. So although you own your stuff, other people won't know who YOU are. It's still yours, and they will know it belongs to someone who isn't them, but they won't have your name. This is for security.
  2. In the same way, anything you see here that you didn't make yourself belongs to someone else. So you can't go copying it somewhere else. That's regardless of whether it's ours, or another parent or child's.
  3. You can remove all or any of your stuff any time. It's yours.

Be nice!

This is a site for kids, though we allow parents on it to add to the fun and activities. Please be nice. Nice means a few things to us.

Be supportive. Don't undermine someone else's contribution. Everyone is (or should be) here to do more things with their lives, and we think that's a good thing and should be encouraged. If you're going to make suggestions (say you think someone could kick a ball a lot further by kicking with the side of their foot rather than toe-punting it), then do it as a suggestion and nicely.

Like f'rinstance:

NOT ACCEPTABLE: "Your kicking sucks. My grandmother could do better than that, and she has a wooden leg. And died 40 years ago."

ACCEPTABLE: "Nice kick. I'm a football coach, and I teach my kids to kick with the inside of their foot - the ball goes so much further, and they can avoid hitting windows because they control it more."

No swearing or child-inappropriate language. This one goes without saying.

NOT ACCEPTABLE: Pretty much every word that's just come to mind! You know what we mean.

ACCEPTABLE: All the words that aren't in the previous category!

No bullying. We're not even going to joke about this one. We'll have zero tolerance to bullying behaviour that we see on the site. It's destructive, nasty and doesn't belong here. Or anywhere else for that matter.

Just be nice. You know what that means!

Don't let your kids put up anything indecent.

We think a big part of motivating kids to do these activities, and of getting them to motivate each other, is to encourage them to upload videos and pictures of them doing the activities. My phone gets absolutely full of videos of my son doing domino-toppling activities. He loves doing them, and wants to share it with all his friends. I don't have a problem with that - it motivates him to do stuff.

But as much as we are encouraging this, we also need our kids to be clear about the boundaries of what they can and can't video or take photos of.

So this one goes without saying, but we'll say it anyway. Don't let your kids put up anything inappropriate. That especially means anything with their or other kids’ (or adults’) inappropriate nakedness, or lewd or suggestive behaviour. We make our best efforts to monitor for this, and will let you know if we see it happening, but it's down to you as parents to make sure that your kids understand that this is not acceptable, and that we will end their membership of Freaky Rivet if they do it.

Don't tell people who you are.

More importantly, ensure your kids don't give up any information that allows anyone to identify them. If we see something that identifies them, we'll remove it. But we're only going to be checking this as humans, and won't guarantee to catch everything. Far better to talk to them and teach them not to do it. That will do them good in any site they use, not just this one.

For example:

  • Don't let them use their real name. They can't do this in naming their Rivetar, but make sure they know not to put it in any comments, videos, photos or anything else.
  • Don't let them put in their address. There's no need.
  • Don't let them put in their school or the name of any particular clubs they belong to. So they can say that they go to an after school chess club, but not that they go to the Purple Knight Primary Chess Club in Torbay. Not that we have anything against this club - it's great. But we don't want anyone going there waiting for your kids who isn't you.
  • and so on...

Similarly, don't let them use anyone else's details or names. We don't want any comments from your daughter saying, "Sunshine Brightly Rivet did this pond dipping activity with her best friend, Avril Lawrence of 24 Chester Close, Nottingham."

What we use your information for.

Although we don't want the kids to give any information that might identify them, we will be asking YOU the parent for some information about them: their name, their gender, their date of birth and their school. In addition, we'll attach the town and country you live in to their record.

Why?

This is so that we can try to keep things appropriate to them. For example, we may be segmenting activities by age, but also need to make sure you’re aware when your kids are older than we designed the site for - they might then want to go on Facebook, because as we all know (ahem), no child breaks Facebook's minimum age rule of 13. Also, we may in future hook up with places for activities (e.g. museums, sports clubs, etc), and if we do, we will allow you the option to see ones that are close to you.

We also take the state or country information as we allow them to see their rivet rankings within a country or a state. Though the rankings will obviously use their Rivetar's name, not their real one.

We're also talking to a number of schools about how we might be able to help them support getting kids active, as well as potentially donating to them for students that Join Freaky Rivet who go to the school in question. That's why we ask for your child's school.

Finally, if we need to communicate with YOU about your child, we will be using their name so you know who we’re talking about, and because, to be blunt, you’re more likely to read it if it has your child’s name in it. And if something important has happened that we think you should know about (good or bad), we want you to read it! This is more relevant if you have more than one child registered with us.

You allow your kids to participate.

You can only join the site if you are explicitly agreeing for your kids to participate. That means that you're giving them permission to upload activities they create or do using words, pics and videos (in which they will usually include themselves).  It also means you're giving us permission to host and display those photos and videos on our site to other paying members.

Emphasis is on 'paying' members, as that means we can identify who they are in real life if we need to by getting the authorities to contact the banks and get their details through their credit cards.

Be careful with links out.

We're not the only ones with great stuff to do on the Internet. When we find something we think you or your kids might be interested in, we may provide a link to it. Usually, that would be to a video or a blog site which has some interesting content. In addition, we’ve reached out to moms, dads, teachers and other specialists for kids activities to include on our site, and out of courtesy, we link to their sites. We're not doing it for cash (unless we explicitly say so), but because we think you might find it interesting.

Bear in mind that those aren't our sites (unless we say they are), and we have no control over what's on them or how they collect or use data on people who visit their site. So just be open to that when you or your kids follow those links.

If you find any that for some reason seem inappropriate, please email us to let us know, and we'll look into it.

The Freaky Rivet Parents blog is for...

... parents.

A big part of what we're doing and how we're doing it is to be tongue-in-cheek with everyone, and that includes parents. Although our mission is deadly serious, we believe it can be achieved with humour.

Obviously, we have our own quirky sense of humour, which we hope at least some of you will like! We stay away from profanity (and “gosh” that's tough at times), but our parent blog posts are aimed more at parents than at your kids. So try to keep them that way!

Clubs can be so much more fun if the whole family is involved, and that’s a big reason why we have the parents’ blog.

Use common sense with what's on the site.

We've put together Freaky Rivet to try to get kids moving, doing stuff, and broadening their interests. We've done our best to make everything here safe, including putting safety tips. That said, if you put your mind to it, you could probably do someone harm with a feather duster. Meaning that the best way for our activities to be safe is for you to use your common sense, and to help your kids also develop their own common sense. So if anyone's hurt doing any of our activities (which is pretty unlikely), we can't be responsible for that.

A condition of your using this site is that you take responsibility to make sure your kids use it sensibly, and don't hold us responsible for that or any consequences at all of using our site.

As for content that you or other members may post on the site, although we will make our best efforts to ensure that they are also safe and fun, we still expect you and your kids to apply common sense when using them. Your use of the site is also on the condition that you accept this, and that you don't hold us responsible for any consequences of following any of the activities or comments that other members make.

And with what you put up on the site.

If you upload activities to our site, we're really hoping that other families will try them out. A big part of our taking a club approach is to try to get families and kids sharing great activities that they've discovered.

We'd ask you to be sensitive and careful with the activities you post, though. Please don't suggest any dangerous activities, or ones that are insulting or disrespectful. As a condition of using our site, you won't hold us responsible if another child tries one of your activities and in some way has an accident with it.

Similarly, be careful with using the activities on the site. It goes both ways - apply common sense with what you put up on Freaky Rivet, and also what you decide to do from the site.

We do our best to keep the site up.

We've done our best to go with a hosting provider who will keep the site up and available. If for some reason the site goes down, then we'll do our best with our hosting company to get it back up as quickly as possible. You lose access, we lose money, and we all lose fun - none of us want that to happen. We can't take responsibility for any consequences of the site being down, and will do our best to get it back up asap!

Cancelling membership.

We hope you'll love our stuff. But we learned from an early age that trying to please everyone all of the time would make us lose our hair and get fat. So we don't try to do that, as we're already too bald and fat. In case you want to cancel, then these are our terms for doing that.

If you just don't like Freaky Rivet, then that's OK. Go ahead and cancel your membership using our cancellation page. You will remain a member until the end of the period you've paid for, and then we'll bid you a sad farewell, not charge you any more, and stop your access to the site. Although we hope it never comes to it, we don't offer a refund.

CLICK HERE TO CANCEL.

Note that we keep any activities or shots you or your family have created on the site so that they can still be done by other kids. This is because we would like to have the broadest range of activities available for kids online. But we won’t keep any data that could identify you or your kids aside from the videos or photos themselves. If you don’t want us to keep your activities and shots after you cancel, just drop us an email and we’ll delete them, but we would love you to leave them as a legacy to future members of the club.

For other downloadable products, such as our itineraries, we're sad to say that we can't refund your payment unless for some reason you've been unable to download them. In that case, and if we can't get them to you by other means, we will aim to refund you using the same mechanism you used to pay us. So if you paid with PayPal, we'll refund to PayPal. If you used Visa, we'll try to refund the same card you paid with. If we can't do this for some technical reason or because of an account change, we'll contact you straight away to see what alternative arrangements to repay you can be made.

There are some circumstances in which we might cancel a membership. These include if you or your children do things that are against our teas and seas, or if we go out of business, or if someone else buys us and decides they want to do something else. There may well be other reasons too that don't spring to mind right now. If we have to cancel because of something we've done (like someone buying us), we'll do our best to refund you.

What is our Privacy Policy?

Welcome to the friendly version of our privacy policy. It's not pretty, but sadly, in our world infested with political correctness, people who love to call lawyers when their cat sneezes to see who they can sue, and aubergines (that's egg plant to our American cousins - a horrible vegetable whose texture has been traumatising us for decades), it is required. But in summary:

  • We're only going to ask you for information when we need it. That means your name, an email address, username (which can be a wild figment of your outermost imagination), a password (which we won't see), a post code (zip code) and a region, state or country for using the site. For child members of Freaky Rivet, we'll be asking you for their birth date, gender and school as well. If you want to see why we ask you for this, see "What we use your information for" above.
  • It also means credit card and payment details when you're paying us. We won't keep hold of your payment information, and it is used just by our payment providers. They've got much more secure vaults than us (probably with big guns and ugly people at the door). The info is used for two purposes only - to process payments, and in case we need to identify law-breakers. And nothing else.
  • What little information we have we won't give to anyone else. We know we're nice, but we can't guarantee that about anyone else, so we won't give them your information. Actually my mother's very nice, but we won't give her your information either.
  • We do one sneaky thing. We put a cookie on your laptop (sadly, a small electronic file, though if we could see how to get a small choc chip onto your machine, we'd do that too). That allows us to do things like keep the stuff you put in your shopping cart there while you shop. It also allows us to make our website better. We can't use this cookie to identify you in any way. And you can get rid of ours (and anyone else's cookies) anytime you want by following these instructions. As if to be ironic, they also use cookies, but they do tell you how to get rid of them!

You can contact us by emailing our support team or by going to our contact page, or with papyrus and quill by writing to us at 145-157 St. John Street, London EC1V 4PW, UK.

Getting in touch.

If you want to get in touch about any of our policies, or to discuss anything relevant to us, then you could try to meet us in the astral plane. That said, it hasn't worked with anyone yet, so here are some other alternatives:

  • Through our website (our favourite way). Go to our Contact Us page;
  • By mail (think of the trees). Write to Freaky Rivet, 145-157 St. John Street, London EC1V 4PW,UK.
  • By email. Send it to support @ freakyrivet . com. Sorry for the annoying spaces - they're just there to stop annoying bots from spamming us. Just delete them before sending the email.

Plain Gibberish for Kids

There aren't many rules. But there are some!

We don't like too many rules, but all games have them. These are our rules. Make sure you follow them. If you don't, we might need to throw you out of the Freaky Rivet club and tell your parents. And Santa. Imagine explaining that to your friends.

Follow the law!

So it's obvious. But don't do anything that the law says you can't do. When we say the law, we mean police, your parents, your teachers and us. If your parents say you can't play with something, then that's the law. If we say be nice, then that's the law. If the police say don't kill someone else's pet goldfish, then that's the law too.

Be Nice!

Rivetars are sensitive. It doesn't take much to make them feel really bad. So please be nice to all Rivetars in Freaky Rivet. That means a few things.

Support each other. Don't tell anyone they're really bad at something - if you think you can help them do better, then suggest how. Nicely.

Don't swear. Your parents and teachers don't want you to. And nor do we or the Rivetars here.

No bullying. We really, really, really don't like bullying. Nobody likes being bullied. Some of our Rivetars are much bigger than the others, and they don't bully. So nor should you.

Just be nice. You know what that means!

Don't put up stuff that belongs to someone else.

If you see a really cool activity you want to create, then make your own version of it. Don't just copy and paste it from someone else, and DEFINITELY don't use anyone else's photos or videos. It's not really yours then, and our club is all about people doing their own thing.

Don't put up stuff you wouldn't like your parents or teachers to see.

We want you to put up videos and pictures of you doing these activities. That's a big part of the fun of Freaky Rivet. But don't put anything up that you wouldn't be happy for your teachers or your parents to see. Actually, don't EVER make videos or take pictures of stuff you wouldn't want your parents or teachers to see. And if you see anything that other Rivetars have put up on the site that you don’t think they should have, please let us by clicking the alert button next to it, or letting your parents know.

The biggest example is of you or anyone doing ANYTHING with their private parts visible. That's not cool, we don't want it, we will cancel your membership STRAIGHT AWAY, and we might even tell the police. So just DON'T DO IT.

There are a lot of CAPITAL letters in this rule. That's because it's REALLY important.

Don't let anyone know who you are.

You're going to have a Rivetar on Freaky Rivet, and it will have its own name. You can choose how your Rivetar looks. Don't let the Rivetar give away anything about you in the real world. So...

Don't use your real name or anything that's made up from your real name.

Don't talk about where you live or go to school or a club you go to in the real world.

Pretend there's a detective trying to figure out who you are. Don't say things that the detective would be able to use to figure out who you are or where you live.

Be careful when you follow a link away from our site.

Sometimes if we find something outside of the Freaky Rivet club which we think you might like, we give you a link to it. We try our best to make sure that those links only go to good places, but if you follow any, please be careful that you're OK with what's on the page. If you're worried at all about it, either close the page and let us know, or let your parents know.

Use your common sense.

Common sense. What is it? It means being sensible with what you do. You can definitely have fun while still being sensible, and that's what we'd like you to do as members of Freaky Rivet. So whenever you want to do or create an activity, follow the safety notes we've put up there. Then also add your own!

For example, if we have an activity which has nuts in it, and you have a nut allergy, don't do that activity - there are plenty of others! If you have younger brothers and sisters who want to do something with you from the site, make sure it's something that someone their age can do. Ask your parents. We've made this club for YOU, and younger kids might not be able to do a lot of the things here.

Those are just examples. Just make sure you think things through before you do them. (Have you learned about alliteration yet? THink THings THrough. THat's THe  greatest example of one!)

Legalese for Lawyers

Terms and Conditions

Thanks

Thank you for joining our club to get kids moving, creating and exploring. Although we would hope that use of the site really is governed by common sense, it is a sad indictment of our world today that we need to wrap up any activity in a pile of legalese. Please find following our Terms and Conditions, our Privacy Policy and our cookies policy (see below).  

These terms

These terms and conditions, which we call teas and seas (or Ts and Cs) apply to all use of freakyrivet.com. That includes text, video, and photographic content on the site, as well as all communications using it.

All users of freakyrivet.com agree to be bound by these Ts and Cs, and parents are responsible for their children following these. If you don't accept them, then you shouldn't use freakyrivet.com.

If we think you have violated these Ts and Cs or have otherwise broken the law or behaved inappropriately, we may terminate your account. We reserve the right to monitor any and all uploaded content, and reserve the right to remove or to refuse to post any uploaded content. However, Freaky Rivet does not necessarily monitor any materials posted, transmitted, or communicated to or within this site.

freakyrivet.com is owned and operated by Freaky Rivet Ltd, a UK registered company.

IP and Copyright

Freaky Rivet owns all materials that it creates on this site, including any trademarks, trade names, slogans, logos, designs, graphics, pictures, images, text, content, images or other materials, including all copyright, trademark, patent, moral rights, and other intellectual property rights thereto. All such rights of Freaky Rivet are hereby asserted and reserved, and you may not make any unauthorized use of the content, including using content in a way that is likely to cause confusion among consumers, using content in a commercial manner, or otherwise infringing on Freaky Rivet's rights.

Each user of this site owns all material that he or she creates for this site. Users must not contribute content that infringes the rights of a third party, including that party's trademarks, copyright, patents, trade secrets or other intellectual property rights. Freaky Rivet assumes that all site users have the right to post up any content that they post to the site without infringing any third party's copyright. In case of any infringement, the user responsible for posting the content bears full responsibility for all consequences of the infringement, and indemnifies and holds Freaky Rivet harmless against such consequences.

Acceptable Behaviour

Freaky Rivet will not tolerate any behaviour on this site that is unlawful, harmful, tortious, defamatory, libellous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, or otherwise objectionable or inappropriate.

Freaky Rivet will also not tolerate the uploading to the Freaky Rivet site or any of our other web sites content that is indecent, and any attempt to do so will result in automatic termination of membership (without refund), and may result in our notifying the relevant authorities.

Identifying Information

We will take some information when you first join that is individual to you, such as name, birthday, address and school. Once you've joined, don't share any of that information or anything else that identifies you and would allow someone to locate you. That includes name, address, schools, clubs and so on.

Likewise, don't share identifying information about someone else, or use someone else's identifying information.

Outbound Links

We may on occasion have links to third party websites on our site. We provide these as a service to our users, and inclusion of a third party link on our site does not constitute endorsement or any type of control of that site, its owners or its content.

It is up to our users to review any website terms and conditions, privacy policies, and other disclosures that those sites provide before interacting with those third parties, or providing them with information about themselves.

Site Content

Freaky Rivet is engaged in the business of providing an entertainment and education club. Part of our provision of these services includes transmitting, storing, retrieving, hosting, formatting, or translating third party communications. The views expressed in any of these communications, which include but are not limited to activities, shots and comments, are the views of the individual contributors and not those of Freaky Rivet. In particular but without limitation to the above Freaky Rivet is not responsible for and disclaims all liability in respect of any comments, views or remarks expressed in these communications. Freaky Rivet gives no warranty and makes no representation as to the accuracy, currency or validity of the information and material contained within these communications or on freakyrivet.com and shall not be responsible for any loss or damage caused as a result of any use of such material.

Your content

You agree to indemnify and hold harmless Freaky Rivet against all liability it may have in respect of and arising out of your use of Freaky Rivet's site and any services or content that Freaky Rivet creates or offers.

Liability

Freaky Rivet provides and maintains freakyrivet.com for personal entertainment, on an "as is" and "as available" basis. Freaky Rivet gives no warranty in connection with freakyrivet.com, including that freakyrivet.com will work for a particular purpose. Freaky Rivet does not promise that the site will always be available, or that it will work perfectly. You undertake any activities featured on freakyrivet.com entirely at your own risk and Freaky Rivet will not be liable for any personal injury or death arising out of such activities unless due to our negligence. To the maximum extent permitted by law, Freaky Rivet excludes liability for any loss or damage of any kind arising out of your use of freakyrivet.com, or any information, materials or other items you obtain from us, including without limitation any direct, indirect, punitive or consequential damages whether or not such arise out of any problem you notify to Freaky Rivet and Freaky Rivet shall have no liability to pay any money by way of compensation.

Termination

Freaky Rivet shall be entitled to terminate your membership of Freaky Rivet and immediately remove, cancel or suspend access to and use of freakyrivet.com for any reason, including if you commit a breach of these Ts and Cs, if freakyrivet.com is bought by another company, or for any other reason.

Links to Freaky Rivet

Anyone linking to freakyrivet.com must not imply or suggest affiliations to Freaky Rivet that do not exist, and the link may not refer to or portray Freaky Rivet in a false, misleading, derogatory or otherwise offensive manner.

Notices

No representation or warranty is made as to whether freakyrivet.com complies with the regulatory regime and local laws of any other countries apart from the UK. Any legal matters that arise will be subject to the laws and jurisdictions of the courts in England and Wales.

Miscellaneous

Freaky Rivet acts as principal on its own account and not as agent for you or any other person. If Freaky Rivet does not enforce any provision of these Ts and Cs such will not be considered a waiver of any provision or right. In the event that any part of these Ts and Cs is held to be unenforceable, such part will at Freaky Rivet's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

Use of freakyrivet.com and these Ts and Cs are subject to the laws of England and Wales, which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licenses and conditions of use and shall be construed in accordance with the laws England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Changes

Freaky Rivet reserves the right to make changes to these Ts and Cs as well as any other of our policies. We shall update this site when any changes take place, and the Ts and Cs applicable at any time will be the latest ones on this site.

Privacy Policy

Freaky Rivet is an online club to get kids moving, creating and exploring. On this site, with parental permission, kids can belong to an online community of children who are participating in and creating activities offline and online, and who share these activities between them. In addition, parents are also able to add activities for children to do. Kids can then reward each other for activities created or done (when a child creates a new activity, we call it an Activity. When the child does an activity that someone else has created, we call it a Shot). They can also comment on each other's activities and shots. We reward children for participation with Rivets, our virtual points system.

This policy describes what information we collect and what we do with it. We intend to comply with the laws of England and Wales (we have consulted extensively with CEOP), as well as the Children's Online Privacy Protection Act (COPPA), which is the most widely used and advocated online privacy act for children. You can find out more about the Act on the following website: www.coppa.org.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, fill out a form or create a Rivetar, create an Activity or upload a Shot.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address and credit card information. In addition, you will be assigned a Rivetar name at random. When you register a child, they will also be assigned a randomly generated Rivetar name, and we will request from you their first name, gender, birth date and school. None of this personally identifiable information will be used on the site.

You may also visit our site anonymously without registration.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience

(your information helps us to better respond to your individual needs)

  • To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

We will also use your email address to notify you in the event of any inappropriate activity that your children have either taken part in, or that we may suspect is aimed at them. It is not a part of our service to monitor all activity, and as such, there may be some which we don't see. However, we will use commercially reasonable endeavours to identify inappropriate activity, and emailing you will be the primary method we use to alert you to this where it relates to your children.

We will use your child's name in communicating with you. This is so that you know exactly who we are talking about if you have more than one child. Using their real name in communication to you is also more likely to encourage you to read any essential communication about them.

We may use your child's date of birth to personalise activities that they see on the site. In addition, their age will be used in leaderboards which are age-dependent.

We may use your child's school to communicate with the school that your child is a member in order for the school to assist with your child's development. In addition, we are making arrangements with some schools in line with our mission to make a donation to their budgets for children's activities for each child who has joined from them. The school your child attends will not be shared with others on the site.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Parental Consent and Rights

Freaky Rivet is aimed primarily at children between the ages of 7 and 12, although we do not restrict this. The upper age limit for our site is 16, and at that age, we will gracefully end membership for children of Freaky Rivet and stop charging you.

We require parental consent for all children on the site. This is enforced through age verification when taking credit card payments. None of our community features are available to site visitors without parental consent, obtained through membership.

Your membership of the site constitutes explicit permission for your children to upload videos and images of their participation in appropriate activities (including photos, videos, and audio recordings that contain the child’s image or voice), and our permission to show those videos and images to paying members, who will all be identifiable to us through credit card details.

Parents and legal guardians of kids under 13 who are members of Freaky Rivet have certain rights under COPPA, and Freaky Rivet recognises those rights. Parents and guardians can consent to collection and use of a child's personally identifiable information (PII) without consenting to the disclosure of information to third parties. Currently the only identifiable information we collect and retain from children is their parent’s email address.

A child's participation in or access to an activity on our site is not conditional on their providing more PII than is reasonably necessary for the activity.

All social content on freakyrivet.com is accessible to all paying members, which includes all parents who are members of the site. In addition, we make it easy for parents or guardians to access all information directly relevant to their children, including their contributions to freakyrivet.com as well as all their interactions with other members. In addition, parents may request that Freaky Rivet delete that information, and refuse to allow Freaky Rivet to collect further information from their kids by terminating their membership and requesting deletion of that information. Note that just terminating membership does not automatically delete the information - by default, we aim to maintain as much activity information on the site as possible for children to enjoy, even if created by children who are no longer members.

Freaky Rivet may ask additional questions or take other steps to verify the identity of parents/guardians before responding to a request to review or delete their child's information, or a request to refuse further collection of information from children.

What do we do with your children's information?

As part of becoming members, we'll be assigning your children a Rivetar name. The Rivetar is an online character. Your child will be known by her or his Rivetar on the site.

Their Rivetar image (which is a cartoon character based on a rivet which your children create using our templates) and Rivetar name will be readily accessible to visitors to the site, whether members or not. This is the only information that relates to your child which non-members will see. As both the name and the image are entirely fictitious, your children should not be in any way identifiable to non-members. Also, non-members cannot see your children’s activity videos or photos, unless you’ve given us explicit permission to use them for marketing purposes, or you or they have shared them yourselves.

Members may be able in addition to this to see your child's age (not birth date), and state,  region or country. No additional identifiable information will be shared.

We encourage children to post up their activities by way of photos and videos. This means that your child's photos and videos will be visible to members of the site only. They will not be visible to non-members. As we have access through our payment providers to the credit card details of all members, we will guard and escalate those details to the relevant authorities whenever we or you or your children identify inappropriate activity on the site.

Note that even with this in place, there will be no more specific information regarding your child's whereabouts than the region, state or country they live in. However, if your child has given any more specific detail in the content of anything they upload, then we are not responsible for this. We will use commercially reasonable endeavours to eliminate any such identifiable content.

Messaging facilities

Although Freaky Rivet is an online club that is dependent on community and a social aspect, we offer no personal messaging services at this point. This means that there can be no private communication between our members, and all communication is public. This is an intentional step to minimise the risk of inappropriate private communication, such as arranging meetings in the real world.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Information you or your children submit to freakyrivet.com that relates to your or their accounts is password-protected. None of our employees or our automated systems will contact you or your children by email asking for login details, passwords or any other personal information.

If you receive any message claiming or appearing to come from Freaky Rivet asking for such information, please report it immediately to support@freakyrivet.com.

Although we follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is completely secure. As a result, we are unable to completely guarantee personal information you submit to us.

We offer the use of a secure server for registration and any financial transactions. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology to our merchant account company and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Note that we may contact credit card providers or ask law enforcement officials to do so in order to identify you if you participate in any inappropriate activities on the site. This is one of the primary reasons we ask for your credit card details.

Cookies

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We are using Google’s remarketing functionality to advertise to people who have previously visited our site. Visitors to the site will have a cookie placed on their device which may trigger adverts for Freaky Rivet when that visitor is on another site which is a part of Google’s Display Network. If you want to opt out of this, please do this by visiting Google’s Ad Settings page. Note that we don’t use this method to advertise at children.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. So for example, if you order something for physical delivery from us, we will share your address details with the shipping providers.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. This includes especially, but not exclusively, if we identify inappropriate communications with children.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website, or link to third party websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Compliance with data protection and privacy standards as relate to children

We take children’s safety online seriously, and have made rigorous efforts to comply with the most widespread policies for the protection of children online. The following are the key acts and policies that we have consulted and adhere to.

  • California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Although most of you are not in California (and nor are we), this is the most stringent widely accepted standard for websites, and we wanted to comply with the highest standard of care. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging in and going to the 'My Stuff' page.

  • Children’s Online Privacy Protection Act Compliance

This policy is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act, with the following exception. It is our standard practice to keep the activities that your family created after you leave the club so that future members can use the activities them. But if you want us to, simply write us an email at support@freakyrivet.com and we will delete them. We will in any event delete all of your personal details after you leave Freaky Rivet.

  • The UK Data Protection Act and Information Commissioner’s Office Guidance

Although the UK Data Protection Act does not explicitly cover practices for children online, the Information Commissioner’s Office has issued a personal information online code of practice which contains guidance about how to handle personal information about children. Much of this guidance relates to parental consent. We have covered this extensively within our policy.

  • UK Council for Child Internet Safety (UKCCIS)

We have reviewed the government-created UKCCIS’s ‘Advice on child internet safety 1.0’ and have ensured that we cover all the key areas within this document.

In addition, we have consulted extensively with the Children's Exploitation and Online Protection (CEOP) team within the UK police force, and have followed their advice.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.freakyrivet.com/terms-and-conditions.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below

http://www.freakyrivet.com/contact-us

145-157 St. John Street

London EC1V 4PW

United Kingdom

support@freakyrivet.com

Amending your details

Some of your details are available for you to amend directly from your Rivetar profile page. However, if you wish to change any of your personally identifiable details that are not on that page, then you may do so by emailing us at support@freakyrivet.com. We will respond to your request to change the information within 7 days.

Policy Template

This policy is powered by Free Privacy Policy and Rhino Support helpdesk software. In addition, it was reviewed and amended by Legal Edge LLP.

Refunds

We hope you'll love our stuff. But we learned from an early age that trying to please everyone all of the time would make us lose our hair and get fat. So we don't try to do that. In case you want to cancel, then these are our terms for doing that.

If you just don't like Freaky Rivet, then that's OK. Go ahead and cancel your membership using our cancellation page. You will remain a member until the end of the period you've paid for, and then we'll bid you a sad farewell, not charge you any more, and stop your access to the site. Although we hope it never comes to it, we don't offer a refund. We will delete your personal information at the end of your period, but unless you specifically request it, we will retain any activities or shots you have uploaded to the site, as well as the associated Rivetar, in order that children may continue to enjoy them. If you would like us to delete these, please let us know by email at support@freakyrivet.com

For other downloadable products, such as our itineraries, we're sad to say that we can't refund your payment unless for some reason you've been unable to download them. In that case, and if we can't get them to you by other means, we will aim to refund you back using the same mechanism you used to pay us. So if you paid with PayPal, we'll refund to PayPal. If you used Visa, we'll try to refund the same card you paid with. If we can't do this for some technical reason or because of an account change, we'll contact you straight away to see what alternative arrangements to repay you can be made.